At KidsNParty, we want you and your little ones to love every purchase. If something isn’t quite right, we’re here to help.
Returns
We accept returns within 7 days of delivery. To be eligible for a return, items must be:
- Unworn, unwashed, and unused
- In their original packaging with tags intact
- Free from any damage or stains
Exchanges
Need a different size or style? We offer exchanges within 7 days of delivery, subject to product availability.
Non-Returnable Items
- Items purchased on sale or clearance
- Customized or special-order items
- Undergarments and accessories (for hygiene reasons)
Return Process
To initiate a return or exchange:
- Contact our customer support team with your order details
- Share clear pictures of the item (if required)
- Our team will guide you through the next steps
Refunds
Once your return is received and inspected, we will notify you of the approval. If approved:
- Refunds will be issued via bank transfer or store credit within 5–7 business days
- Shipping charges are non-refundable
Return Shipping
Customers may be responsible for return shipping costs unless the item received was damaged or incorrect.
Damaged or Wrong Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery. We will arrange a replacement or refund at no extra cost.
Contact Us
For any return or exchange queries, our support team is always ready to assist you.
Thank you for choosing KidsNParty — where your child’s happiness comes first!
